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The Internal Revenue Service recognizes Lawrence Family Development (LFD) as a Section 501(c)(3) public charity. Gifts to LFD are tax deductible in the U.S.A. No goods or services were forwarded or offered in exchange for this contribution.

We welcome your feedback. If you have any questions or comments about this website or its contents, please send an email to info@LFDEF.org.

"Terms of Use"

Lawrence Family Development offers the contents of this website as a service to the Greater Lawrence Community. The views expressed in the forums, reports, findings, presentations and other materials are supplied by a wide range of individuals, agencies and organizations, and are provided through this website to contribute to an informed civic discourse.  Lawrence Family Development makes no warranties or representations regarding such content, and hereby disclaims any liability, on any theory, resulting from any use thereof.

"Privacy Policy"

Introduction
This Privacy Policy establishes guidelines for the collection, use, and confidential treatment of our donors' personal information that we obtain from non-public sources, including www.LFD.org (“LFD Site” or “Site”).When you provide us with your personal information, you agree to the terms of the LFD Privacy Policy in effect at that time.

Third-Party Links
The Site may contain links to third-party sites on the Internet (“Third Party Sites”). Your use of all third-party sites are at your own risk it is your sole responsibility to evaluate the content and usefulness of the information obtained from third-party sites. We are not responsible for the privacy practices or the content of such websites. If you are concerned about the privacy policy of a certain third party, you may contact them directly or visit their individual web site to learn more about their individual privacy policies.

How We Collect and Use Your Personal Information
LFD respects and values the trust you place in us when you give us your personal information and is committed to maintaining the confidentiality of our donors' personal information.

We collect personal information about you from the completed electronic donation or registration forms (such as your name, address, and parties to transactions). 

LFD restricts access to personal information to those employees who need to know that personal information to provide our services to you.

Information Collected by Third-Parties on the LFD Site
In order to enable visitors to LFD's Site to make donations to LFD and the non-profit organizations that it supports we have arranged for a vendor named DTH Development, to host a widget through which visitors can make donations and access details about those donations (the “Donate Now Widget”). When you make a donation through the Donate Now Widget, you may be asked to provide certain contact information (such as your name, address, telephone number and e-mail address) and billing information (such as your credit card number and expiration date) in order to enable your donation to be processed and a confirmation to be provided to you. LFD will not have access to the complete credit card information that you submit via the Donate Now Widget (although it may retain the last four digits of your credit card number in order to process any refunds); and DTH Development will be entitled to use such information solely for the purpose of processing the transaction and permitting you to access your transaction details. DTH Development's privacy and security policies are available via the Donate Now Widget and will provide you information about the steps that DTH Development takes to protect your information from unauthorized access, disclosure or use. We encourage you to read DTH Development's privacy and security policies so that you understand how DTH Development will use, protect and disseminate the information you submit through the Donate Now Widget.

In certain cases, LFD may allow third-party ad-serving companies or ad networks to display advertisements on the Site. Some of these ad networks may place a persistent cookie on the LFD Site or a third party site through which they serve ads in order to recognize your computer each time they send you an online advertisement regardless of the site on which the ad is displayed. Thus, third party ad-serving companies or ad networks may compile information about where you are using your computer, where you saw their advertisements, and which ads you clicked on. This information allows the third party to deliver targeted advertisements that it believes will be of interest to you. LFD does not have access to the cookies that may be placed by the third-party ad-serving companies or ad networks. We will not share information that will specifically identify you to a third-party ad-serving company or ad network unless we receive your prior, affirmative consent.

LFD Site Usage Information
Information (e.g., log files, cookies, Internet tags, web beacons, etc.) we collect from you through your use of the Site will be used to (a) monitor the operation, technical functions and quality of the Site, (b) compile general statistics regarding use of the Site, and (c) analyze demographic information about the Site's users. We may also use such information for research or improvements of the Site and the services we offer you. This data is also used by LFD to deliver customized content and advertising to you when your use of the internet indicates that you are interested in a particular subject area.

Sharing Your Personal Information
We do not disclose any personal information about our donors, or former donors, to anyone except as permitted or required by law.

Security of Information
LFD is committed to protecting the security of your personal information transmitted to and from this website and will take reasonable security precautions to help protect your personal information from unauthorized access, use, or disclosure. However, we cannot guarantee the security of our database, nor can we guarantee that information you supply won't be intercepted while being transmitted to us over the Internet. With respect to financial information that you transmit via the Donate Now Widget, please review the privacy and data security policies of DTH Development, the vendor that will be transmitting your donation information to the entity responsible for processing and settling those transactions.

Contact Information
If you have any questions, comments, or concerns about LFD's Privacy Policy and LFD's privacy and security practices, you can contact LFD via:

Phone: 978-689-9863
E-mail Address: info@LFDEF.org

Mailing Address:
Lawrence Family Development 
34 West Street
Lawrence, MA 01841

Changes to LFD's Privacy Policy
Because we will continue to implement new technologies and improve the features and services we provide, the LFD Privacy Policy is subject to change. For that reason, we encourage you to periodically review the LFD Privacy Policy.
Last Updated: 9/8/2016

"Return Policy"

We are most appreciative of any financial donation that you give to LFD. We accept your donation on a "no refunds" basis however we understand that there may be an occasion where, while making a donation using a credit or debit card, a mistake can occur. It is our policy to provide a refund when a mistake has occurred during the process of making the donation. You must request a refund within 30 days of making your donation via credit or debit card.

"Whistleblower Policy"

lfd10.3 Whistleblower and Anti-Retaliation
LFDCS/LFD INC. is committed to compliance with all applicable laws and all directors, officers, employees, consultants and volunteers should feel safe to report any ethical or legal concerns about LFDCS/LFD INC. that are reasonable and made in good faith without fear of reprisal. It is a violation of this policy for anyone, acting on behalf of LFDCS/LFD INC. to retaliate against an individual who in good faith reports a possible violation of this policy. As part of its commitment to ethical and legal conduct, LFDCS/LFD INC. expects its directors, employees and consultants to bring to the attention of the LFDCS/LFD INC. Board President information about any ethical, financial or legal concerns about LFDCS/LFD INC. or about known or reasonably suspected violations of this policy by other individuals. Financial concerns include, but are not limited to, suspected improper accounting, internal accounting controls or auditing. Good faith complaints should be made according to the following procedure:

10.3.1 Notification
The notification should specify in reasonable detail the nature of the complaint and the persons involved in and with knowledge of the violation. It should be accompanied by any supporting documentation. Notification should be made in writing so as to promote a clear understanding of the issues raised, but also may be made orally. An individual may notify the LFDCS/LFD INC. Board President anonymously by depositing a written notice in the LFDCS/LFD INC. Board President’s mailbox located at 34 West Street.
Because failure to report criminal activity can itself be understood to condone the crime, individuals should come forward with information about any such activity, without regard for the identity or position of the suspected offender. Failure to report knowledge of wrongdoing may result in disciplinary action against those who fail to report.

10.3.2 Investigation and Confidentiality
LFDCS/LFD INC. will investigate reports of violations, and all those involved are required to cooperate with such investigations. An investigation may in some circumstances mean that LFDCS/LFD INC. cannot promise complete confidentiality, but it will act as discreetly as reasonably possible, providing information to individuals on a “need-to-know basis.” When LFDCS/LFD INC. completes its investigation and if it concludes that there is a problem, it will promptly take corrective action.

10.3.3 Prohibition Against Retaliation
LFDCS/LFD INC. will not discriminate against or discharge individuals for their reasonable, good-faith allegations or participation in any investigation or their reasonable good-faith efforts to ensure LFDCS/LFD INC.’s compliance with the law, and it will strongly discipline anyone who threatens or retaliates against such individuals. Such prohibited retaliation includes, but is not limited to, termination, demotion, suspension, harassment, failure to consider for promotion or any other kind of discrimination. Individuals should act reasonably and in good faith during any complaint and investigation process.

"Equity and Diversity Policy"

The Lawrence Family Development actively seeks to promote access, equity and diversity in our community, and to end discrimination based on race, color, religion, national origin, gender, age, sexual orientation, gender identity, citizenship, veteran’s status, or disability. We have a strong conviction that diversity benefits everyone, and is not only compatible with excellence, but actually promotes it.

We pursue this policy in a variety of ways. First, a number of grants we make are specifically designed to promote diversity and increase access to services for historically disadvantaged groups. Second, we strive for broad representation on our own Board and staff, recognizing that without such diversity, our ability to achieve excellence would be seriously constrained. Finally, we encourage diversity in the boards, staff and service populations of the organization receiving grants.

This policy reflects our commitment to equal access and opportunity, and our belief that performance is greatly enhanced when people with different backgrounds and perspectives are engaged in an organization's activities and decisions making process. Organizations with diverse staffs and boards are in a stronger position to recruit from a varied talent pool, bring a wider range of viewpoints to decision making, and gain optimal public support for their activities.

In this spirit, those applying for grants are asked to provide specific information in the categories referenced above of their board, staff and service population. As a result of this information gathering process, we are in a better position to evaluate and aid efforts to achieve diversity and equal opportunity efforts which require vigorous and sustained attention at all levels of community life.